Free UK delivery over £400 to most UK addresses
How The Wine Depot collects, uses and protects your personal data, and the rights you have over it.
The Wine Depot Ltd (“we”, “us”) is the data controller for the personal data you provide. You can reach our data team at hello@thewinedepot.co.uk or by post at Unit 4 Bacton Business Park, Rectory Road, Bacton, Stowmarket, IP14 4LE.
We use your data to process and deliver your orders, manage your account, verify you are over 18, provide customer support, prevent fraud, meet our legal obligations, and — where you have agreed — send you marketing.
We rely on contract (to fulfil your order), legal obligation (e.g. age verification and tax records), legitimate interests (to run and secure our business), and consent (for marketing and non-essential cookies, which you can withdraw at any time).
We share data only as needed with trusted providers, such as – couriers, payment processors, IT and analytics suppliers – under contracts that protect your information. We do not sell your personal data. We may disclose data where required by law.
We keep your data only as long as necessary for the purposes above and to meet legal and accounting requirements (typically up to six years for transaction records), after which it is securely deleted or anonymised.
Under UK GDPR you have the right to access, correct, delete or restrict your data, to object to processing, to data portability, and to withdraw consent. To exercise any right, contact hello@thewinedepot.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Recommendations worth reading, new arrivals before anyone else, and 5% off your first order.
You must be 18 or over. See our privacy policy.